Stay off the roof
Photograph visible issues from the ground and keep people away from unsafe conditions.
A calm next step matters more than a dramatic claim. Protect the property, arrange an inspection, then decide what the roof needs.

The page helps a homeowner act safely without inventing insurance promises.
Photograph visible issues from the ground and keep people away from unsafe conditions.
Move belongings and use safe temporary containment where needed.
Record visible conditions and explain the repair choices that follow.
Name the process, not an outcome nobody can promise.
Share the address, call-back number, and any safe photos.
The crew documents the condition and immediate protection needs.
The homeowner receives appropriate options without coverage guarantees.